Support

Let’s get you moving again.

Start with the quick checks below. If the issue remains, send a short description and your iOS version—never include sensitive Health data unless it is necessary.

Last updated August 19, 2026

Health data is missing

Open the Health app, tap your profile, then Apps and Services.
Choose MoveHalo and confirm Steps and Active Energy are enabled.
Return to MoveHalo and pull down on Today to refresh.

A celebration did not appear

Open iOS Settings, choose Notifications, then MoveHalo.
Confirm Allow Notifications is on and Focus is not silencing alerts.
Keep in mind that Health and background updates are scheduled by iOS.

Add a widget

Home Screen: touch and hold an empty area, tap Edit, then Add Widget.
Lock Screen: touch and hold the Lock Screen, choose Customize, then tap the widget area.
StandBy: while charging in landscape, touch and hold a widget stack and add MoveHalo.

Still need help?

Email khanhduyvt0101@gmail.com. Include what you expected, what happened, your iPhone model, and iOS version.

Email MoveHalo support

For product data handling, see the Privacy Policy.